Privacy Policy

Last updated: September 5, 2025

Welcome to theprostadine.store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your personal data.

1. Data Controller

Data Controller: theprostadine.store
Website: https://theprostadine.store/
Contact email: contact@theprostadine.store

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number (when provided in forms or orders).
• Order details: products ordered, billing/shipping address, order history.
• Payment information: data required to process payments (note: sensitive payment data, such as full credit card numbers, is normally processed by third-party payment processors and not stored on our servers).
• Website usage data: IP address, device and browser information, pages visited, referral source, timestamps, and click/activity logs.
• Cookies and tracking identifiers: cookies, pixels, and similar technologies used for analytics, personalization, and advertising.
• User-submitted content: reviews, testimonials, uploaded files (e.g., receipts), and correspondence you send to us.

3. How We Collect Information

• Directly: When you place an order, sign up for newsletters, contact us, or fill out forms.
• Automatically: Through cookies, server logs, analytics tools, and tracking pixels as you browse the Site.
• From third parties: Service providers, advertising platforms, fraud prevention providers, or partners when necessary.

4. Purposes for Using Your Information

We use your personal data for:

• Processing and fulfilling orders, including payment processing and shipping;
• Sending order confirmations, receipts, and customer service communications;
• Providing product support, returns and refunds;
• Delivering marketing communications and promotional offers (where you have consented or where permitted by law);
• Personalizing content and improving your user experience;
• Measuring and analyzing site usage and campaign performance;
• Detecting, preventing and responding to fraud, abuse, or security incidents;
• Complying with legal obligations and protecting our rights.

5. Legal Basis for Processing (where applicable)

Depending on the context and your jurisdiction, our legal basis for processing personal data may include:

• Your consent (e.g., subscribing to marketing emails);
• Performance of a contract (e.g., processing orders and delivering goods);
• Compliance with legal obligations;
• Our legitimate interests (e.g., site analytics, fraud prevention, direct marketing where permitted).

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and for analytics and advertising purposes. These technologies help us to:

• Enable essential site functionality;
• Remember user preferences;
• Analyze site performance and usage trends;
• Deliver and measure advertising and remarketing campaigns.

You can control cookie settings through your browser. Disabling some cookies may affect site functionality.

7. Sharing Your Information

We may share personal information with:

• Payment processors and financial institutions for transaction processing;
• Shipping and fulfillment providers to deliver orders;
• Email service providers and CRM platforms for communications;
• Analytics and advertising partners (e.g., Google, Meta) for tracking and ad measurement;
• Service providers assisting with fraud prevention, security, and legal compliance;
• Authorities or other parties where required by law or to protect our rights.

When we share data with third parties, we require them to maintain appropriate security measures and use the data only to provide services on our behalf.

8. International Transfers

Some of our service providers are located outside your country. We take steps to protect your data when it’s transferred internationally, for example by using standard contractual clauses, other approved transfer mechanisms, or by ensuring the recipient is located in a country with an adequate level of protection.

9. Data Security

We implement reasonable technical and organizational measures to help protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet system is completely secure and we cannot guarantee absolute security. In the event of a personal data breach that may create a risk to you, we will follow applicable legal requirements to notify you and the relevant supervisory authorities where required.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will securely delete or anonymize it.

11. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you;
• Request correction or update of inaccurate or incomplete data;
• Request deletion of your personal data (where applicable);
• Request restriction of processing or object to certain processing activities;
• Request data portability (receive a copy of your personal data in a commonly used format);
• Withdraw consent at any time when processing is based on consent;
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at contact@theprostadine.store. We will respond in accordance with applicable law.

12. Marketing Communications

If you opt in to receive marketing messages, you can opt out at any time by following the unsubscribe link in emails or by contacting us at contact@theprostadine.store. Even if you opt out of marketing, we may still send you transactional messages about your orders.

13. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Children

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected personal data of a child under 16 without appropriate consent, we will take steps to delete the information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the “Last updated” date. We encourage you to review this page periodically.

16. Contact

Note: This template is provided for general informational purposes only and does not constitute legal advice. For full compliance with laws such as GDPR (EU), CCPA/CPRA (California), or other local regulations, you should consult a qualified attorney and adapt this policy to the specific legal and business requirements applicable to your operations.